Sickness Absence Reports in Flow – How to Choose the Right Report

Capitech Flow includes several sickness absence reports. Use Sickness Absence Statistics for internal follow-up and analysis. Use Statistics Norway (SSB) Self-Certified Absence to retrieve figures for external reporting through Altinn.

Which sickness absence reports are available?

Under Reports > Absence, you can find several sickness absence reports.

The most commonly used reports are:

Report

Used for

Sickness Absence Statistics per Department

Internal overview of sickness absence by department

Sickness Absence Statistics per Sex

Internal overview broken down by gender

Absence Percentage per Department (chart)

Visual overview for use in meetings and sharing

SSB Self-Certified Absence

External reporting of self-certified sick leave through Altinn


When should you use Sickness Absence Statistics?

Use Sickness Absence Statistics when you want to monitor and analyze sickness absence internally.

The reports show:

  • sickness absence percentage
  • self-certified sick leave
  • medically certified sick leave
  • absence broken down by department or gender
  • duration of medically certified sick leave

The sickness absence percentage is mainly calculated as follows:

sickness absence / agreed man-days × 100

Sickness absence consists of absence registered as self-certified sick leave or medically certified sick leave.

When do you use SSB Self-certified Absence?

Use SSB Self-Certified Absence when you need figures for reporting self-certified sick leave.

This report is designed for external reporting to Statistics Norway through Altinn and is used for form RA-0182.

Why might the reports show different figures?

The figures may differ because the reports have different purposes and calculate their underlying data differently.

Sickness Absence Statistics is used for internal analysis and is based on absence codes defined as sickness absence.

SSB Self-Certified Absence is designed for external reporting and may apply stricter criteria to what should be included.

A common example is absence with the Self-certified sick leave absence code where the Uses self-certification setting is not enabled. The absence may then be included in the sickness absence statistics but excluded from the Statistics Norway report.

What should you check if the figures differ?

If the figures do not match across the reports, check:

  • which report you are using
  • which period you selected
  • which absence codes were used
  • whether the absence was registered as self-certified or medically certified sick leave
  • whether the self-certification settings are configured correctly

Which report should you choose?

Choose the report based on its purpose:

  • Use Sickness Absence Statistics per Department for internal follow-up by department.
  • Use Sickness Absence Statistics per Sex for an internal overview broken down by gender.
  • Use Absence Percentage per Department (chart) when presenting the figures visually.
  • Use SSB Self-Certified Sick Leave when reporting self-certified sick leave externally through Altinn.

Access

To retrieve sickness absence reports in Flow, the user needs the appropriate access, normally the Flow Admin role.