When should you contact Capitech about calculation rule changes?

What does this cover?

Small changes to time calculations can have significant consequences.

This particularly applies to settings that affect:

• regular hours
• overtime
• compensation
• breaks
• rounding
• the dates to which registrations are assigned
• special days and public holidays
• logic linked to employee groups and collective agreements

When should you submit a support request?

You should submit a support request if you:

• want to change how hours are calculated
• want to change when overtime or compensation applies
• want to change break settings
• want to create or change special days
• want to change rounding or how time around midnight is handled
• want to change logic linked to employee groups
• want to change rules based on a collective agreement or another agreed arrangement
• find that the calculation is incorrect
• are unsure what your current settings actually do

Why should you contact us first?

These settings often directly affect the payroll basis.

Even if you have a clear understanding of your organization’s needs, we recommend contacting us first. This allows us to ensure that:

• your needs are understood correctly
• the change is configured correctly
• unintended consequences are avoided
• the risk of incorrect pay is reduced

You should never take chances with people’s pay.

Always clarify which employee groups are affected

In many configurations, employee groups are an important part of the logic behind calculation rules.

If you want to change how hours, overtime, or compensation are calculated, we will therefore often need to confirm which employee groups should be included in the change.

This is particularly important if you have:

• groups for salaried employees
• groups for employees in particularly independent positions
• groups covered by different collective agreements
• different rules for different parts of your organization

What we need from you

To help you as quickly as possible, your support request should include:

• what you want to change
• why you want the change
• who the change applies to
• which employee groups the change applies to
• whether the change is linked to a collective agreement, fixed salary, a particularly independent position, or other agreed calculation logic
• the date from which the change should apply
• how the calculation works today
• how you want the calculation to work
• one or more specific examples, if possible

Example of a good support request description

A good example would be:

We want hours worked after 18:00 to provide evening compensation for employees in employee group X from 1 September. This is not calculated today. A registration from 12:00-20:00 should provide regular hours until 18:00 and evening compensation from 18:00 to 20:00.

Frequently asked questions

Do we need to contact Capitech before changing calculation rules?

Yes. Changes to these settings require assistance from a consultant. In addition to implementing the technical changes, our experts will provide advice and guidance.

Why do we need to submit a support request?

Changes to calculation rules may affect payroll, compensation, and reporting.

What should we include in the support request?

Include a description of the requested change, the effective date, who it applies to, the relevant employee groups, and specific examples.

Does this also apply to minor adjustments?

Yes. Even minor adjustments can have a significant effect on the calculations.

Does this also apply to changes related to collective agreements?

Yes. Changes that affect calculation logic based on collective agreements should always be confirmed with us first.